Retail / E-commerce
Customer Support Associate
Anchorline Retail
Hubballi, Karnataka On-site · Full-time 0-1 years ₹2.4L - ₹3L / year
About the role
Anchorline Retail runs regional e-commerce fulfilment for home and lifestyle brands.
Responsibilities
- Handle inbound customer queries over chat and phone
- Log and escalate unresolved issues to the right team
- Maintain resolution-time and satisfaction targets
Must-have
- Fluent in Kannada and English
- Basic computer literacy
Nice-to-have
- Prior BPO or retail experience
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